Shipping & Delivery

Shipping & Delivery

FREE SHIPPING

Our valued customers can enjoy exceptional value and service from us. To ensure this, we offer free shipping from our warehouses in Asia using ePacket or EMS, and in the USA using USPS.

SHIPPING TO OVER 200 COUNTRIES

We take pride in providing international shipping services, but unfortunately, there are certain locations that we are unable to deliver to. In the event that you reside in one of these countries, we will personally reach out to you.

LOST/MISSING PACKAGES

Please ensure that your billing and shipping address is accurate before proceeding with your order to avoid any delivery issues. We kindly advise that RabbitRich.com cannot be held responsible for any incorrect address entered during checkout. However, in the unlikely event that we make an error, we will take full responsibility for the initial order and provide a replacement at no additional cost to you.

CUSTOMS

Please note that any custom fees incurred after the items have been shipped are not our responsibility. By making a purchase, you acknowledge that one or more packages may be sent to you and may be subject to customs fees upon arrival in your country.

SHIPPING TIME

The estimated shipping time may vary depending on the location.

Location	*Estimated Shipping Time
United States	4-13 Business days
Canada, Europe	7-15 Business days
Australia, New Zealand	7-15 Business days
Central & South America	10-20 Business days
Asia	7-15 Business days
Africa	15-30 Business days

*Delivery times vary by region. Orders shipped to Central & South America can be expected to arrive within 10-20 business days, while orders to Asia typically take 7-15 business days. Deliveries to Africa may take up to 15-30 business days. The maximum delivery time for any region is 45 business days.

TRACKING INFORMATION

Once your order is shipped, an email containing a tracking number will be sent to you. However, please note that in some cases, free shipping may not provide tracking information.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE TIME”.

If you're waiting for shipping information, it's important to note that some companies may take up to 5 business days to update their tracking systems. If you've been waiting for more than 5 business days and haven't seen any updates on your tracking number, please reach out to us for assistance.

Can I expect to receive all my purchased items in a single package?

Sometimes, items from the same purchase may be shipped in separate packages due to logistical reasons, even if you have requested combined shipping. If you have any further queries, please feel free to contact us, and we will try our best to assist you.